Attempting to get my remote dvr manager working. A few weeks back I tried activating & was told(via email) that I needed to reset my router. Didn't get to it until recently. I have the router reset, but I'm still getting that message on the website that says it should be working in 24 hours. Its been about a week now. I think I need some sort of re-activation. Please advise.
Sorry to hear about your repeated attempts at getting this corrected. I tried remapping the ports to correct this and it wasn't corrected. I have created a ticket to have this addressed on the back end. I have provided your home phone for the contact information so keep an ear out for phone calls that will be from an unfamiliar number and be sure to answer 🙂 . Thanks for your patience in the meantime.
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