Can someone please try to access their Home Media DVR via the Verizon website and let me know if they can.... ya know - where you would go to program your DVR via the verizon website. For some reason, my settop has been saying "not responding" for the past 3 days......
Please let me know if you are successful or not.
I have no idea why, but occasionally I will get that same message. If I wait a few hours it will usually then work, I don't think I have ever had it fail for three days in a row. I never turn my DVR off, and it really isn't "off" anyway, so that is not the problem, and when I check to make sure the DVR is "online" with an IP address it always is. I am guessing that perhaps there is an overloaded server at times, or an occasional routing problem, that triggers this, because it is erratic and always comes back later. And it seemsVerizon has a pretty short "time out" for contacting the DVR.
And yes, I was just able to access my DVR from the website.
Verizon FiOS TV, Internet, and phone
IMG 1.6.2, Build 08.58
Keller, TX 76248