There is a chance they were unaware of the problems the upgrade caused. This would be a perfect candidate for the Verizon Idea Exchange. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.
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