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Remote DVR

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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎02-20-2009

Remote DVR

Message 1 of 13
(10,092 Views)

I am having an issue with my Remote DVR service.  I have remote DVR active on my Home Media DVR.  I am able to access that from FiOS TV Central.  However, I have two additional DVR's that I would like to access.  I currently see them listed under Set Top Boxes, but I can do nothing with them.  I cannot rename them and they do not show on the DVR tab.

 

Someone please help.  I can provide the unit addreses if someone from Verizon can help.

 

Rob

12 REPLIES 12
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Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: Remote DVR

Message 2 of 13
(10,057 Views)

Rob,

 

You can only play with 1 DVR at a time if you want us to move your remote access to another DVR we can do that if you would like.

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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎02-20-2009

Re: Remote DVR

Message 3 of 13
(10,052 Views)

So the answer is that you cannot access more than one DVR via remote dvr on the web?  There are people on this forum and others saying just the opposite and providing proof.  Nonetheless, it seems completely silly, that you cannot access more than one.  That being said, the whole Home Media DVR is lacking many many many things.  Looks like it may be time to cancel the service. 

 

 

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Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: Remote DVR

Message 4 of 13
(10,043 Views)
you said that you saw some other posts that said you could? please could you post thos links for me. We've never had the capability for a DVR to see another DVR I'm sure it won't always be like that but its something currently not offered. Now like I said above I can change the DVR that is the hub station for you if you so choose.
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Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎02-20-2009

Re: Remote DVR

Message 5 of 13
(10,035 Views)

Maybe you misunderstood.  I am aware that one DVR cannot see another at this point.  All I am trying to do is to be able to see all my DVR's via FIOS TV Central online.  I am told that "Gustavo" knows all about this and there is an internal memo about this capability. 

 

I can see and program my hub dvr at FiOS Central.  I can see my other set-top boxes listed, but I cannot get them to be enabled for Remote DVR.

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Gold Contributor III
Gold Contributor III
Posts: 1,059
Registered: ‎10-21-2008

Re: Remote DVR

Message 6 of 13
(10,034 Views)
I think you can only use remote DVR on the Home Media DVR, not the plain DVRs. but could be wrong.
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Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎03-20-2009

Re: Remote DVR

Message 7 of 13
(9,666 Views)
does anyone know about using the DVR with your cell phone?  I saw it on the Fios TV central site, but I was wondering if it had to be a verizon wireless phone?
Vance Williams
DFW, Texas
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Bronze Contributor II
Bronze Contributor II
Posts: 159
Registered: ‎03-13-2009

Re: Remote DVR

Message 8 of 13
(9,622 Views)
It only works on the dvr that is flagged for the home media service.
.,.
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Nickel Contributor
Nickel Contributor
Posts: 41
Registered: ‎11-12-2008

Re: Remote DVR

Message 9 of 13
(9,613 Views)

I also think there might be a misunderstanding here - like the OP said.

 

Now, you CAN'T access more than one DVR (which IS your Home Media DVR) from a remote DVR in your house.

 

However, and I guess that is what the OP tried to ask, you CAN access more than one DVR ONLINE with your user ID and PW. I'm doing that.

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Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎03-20-2009

Re: Remote DVR

Message 10 of 13
(9,609 Views)
thanks for the answers
Vance Williams
DFW, Texas
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