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Remote barely works

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madatyou
Contributor
Contributor
Posts: 3
Registered: ‎04-02-2010

Remote barely works

Message 1 of 4
(2,835 Views)

OK so I recently "upgraded" to a Multi room DVR the 7100 series I believe, my problem is the remote is terrible. I can literally be 6 inches from the DVR and the thing won't change channens or do what I want it to do half the time, It is sooo frustrating.

The old STB worked fine but this one is a pain, what can I do?

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prisaz
Platinum Contributor III
Platinum Contributor III
Posts: 6,820
Registered: ‎08-23-2008

Re: Remote barely works

Message 2 of 4
(2,795 Views)

 


@madatyou wrote:

OK so I recently "upgraded" to a Multi room DVR the 7100 series I believe, my problem is the remote is terrible. I can literally be 6 inches from the DVR and the thing won't change channens or do what I want it to do half the time, It is sooo frustrating.

The old STB worked fine but this one is a pain, what can I do?


Try new batteries?

 

nXt
Nickel Contributor
Nickel Contributor
Posts: 49
Registered: ‎04-11-2010

Re: Remote barely works

Message 3 of 4
(2,778 Views)

Did you have an HD DVR before? cuz a "multiroom" DVR is the same as an HD DVR, with a setting enabled by Verizon to allow it to multi-room.

 

If you didn't have one before, and it's a new box, then yeah, try new batteries.

spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Remote barely works

Message 4 of 4
(2,756 Views)

You have a plasma screen tv right?

 

7xxx series stb's have IR problems with plasma screen tv's. Move the STB at least 2 feet from the screen and try again. It should then work.




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