Remote cannot select channels, either directly entered or by selecting channel in the guide.
TheShawnster
Enthusiast - Level 1

For a month, everything worked perfectly. Now all of a sudden entering a channel and hitting Enter, or OK does nothing. I only discovered this after I looked through the guide and found I show I wanted to watch. I hit OK, or Enter and the guide goes away and I am still on the channel the box was tuned to previously. The only way I can change channels is by using the channel button, going one channel at a time until I get to the channel I want to watch.

I am soooo frustrated!! I have reset the box and looked through every menu I could find to see if there was a setting somewhere that got switched.

Help me, please!!

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Re: Remote cannot select channels, either directly entered or by selecting channel in the guide.
CRobGauth
Community Leader
Community Leader

Can you add a few more details?

What type if box do you have?

Do you have more than one? If so, does it happen on all boxes? Does a remote from another box have the same issue?

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