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Remote control issues
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Have been having ongoing problems with my remote. I can only scroll briefly in the guide before it freezes. I notice that the lights on the remote don't work when things freeze. I have to wait 1-2 minutes, but seems like infinity, to be able to use the remote to again have it freeze immediately. I have changed the batteries but this does not make a difference. Can I get a new remote? What should I do?
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Re: Remote control issues
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call 1-888-553-1555 to get tech support on the phone. 24\7 Verizon can ship you a replacement remote if required