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Remote control issues

Contributor Schodawg
Posts: 1
Registered: ‎04-07-2019
Message 1 of 2

When I try to access the guide, dvr or options/on demand, I get a small picture of the screen in the upper left corner, cannot see the guide, my recordings, or the option to reset the remote functions.  I reloaded the tv, reset the set top box, nothing. How do I get the guide back, or the option to view my recordings?

Platinum Contributor II Platinum Contributor II
Platinum Contributor II
Posts: 7,577
Registered: ‎11-04-2008
Message 2 of 2

Have you tried to reset your router?

What model STB do you have?

If you have more than 1, does it happen on all?

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