Remotes

Reply
Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎03-07-2019

Remotes

Message 1 of 4
(1,082 Views)

I just two days ago upgraded and installed the Fios One system it looks alot like Comcast X1 platform my question is has anyone figured out how to program the old  Fios remote to work on the new system?

 

Here is how you do it on Comcast X1 that I have at another residence where Fios is not available

 

Using an old Comcast remote with an X1 box.
 
 

I couldn't find how to do this anywhere on this forum so I figured I'd post it anyways. If you'd like to use an old remote (Grey with red OK button) to control your new X1 cable box (Mine is make Arris model mx011anm) follow these steps:

 

1) Hold the SETUP button until the indicator light blinks two times.
2) Enter 9 - 8 - 2. The indicator light will blink four times.

 

This unlocks your remote.

3) Hold the SETUP button until the indicator light blinks two times.
4) Enter the code 01982

 

This should make your old grey remote (That can control your TV, AV Receiver, and Cable Box) work with your new X1 receiver. The reason this is important to me is because the provided XR2 version U2 remote can only control your box and your TV. You do lose a little functionality with the old remote when interfacing with your X1 box compared to the provided remote but I feel the trade off is worth it for me.

 

I discovered all of this via Comcast's online chat feature with a tech support representative. 

 

any help would be greatly appriciated as you cannot use two voice remotes on the same box.

 

It would be neat to be able to do when two people are watching.

3 REPLIES 3
Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,874
Registered: ‎06-24-2018

Re: Remotes

Message 2 of 4
(1,061 Views)

I don’t understand your question the old remotes do control the new FiOS TV One boxes. 

Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎02-20-2020

Re: Remotes

Message 3 of 4
(560 Views)

Can the xfinity x1 voice activated remote: XR11  be used/programmed to work with the new VZ TV1 system?

Highlighted
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,874
Registered: ‎06-24-2018

Re: Remotes

Message 4 of 4
(527 Views)

No. You have to use Verizon remotes. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.