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Remove ads from new guide

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012

Re: Remove ads from new guide and Tip of the day

Message 31 of 42
(2,433 Views)

@sangs wrote:

..

... As for this Tip of the Day thing? I've never had it, never seen it. Go into your menu settings and choose the proper options and you'll never see it either. ...


The tip of the day is on if you have screen saver on.  Doesn't appear to be any way to eliminate it.

 

I leave the screen saver on since my tv doesn't always turn off when I use the Verizon remote, and MY TV is not obviously on or off except for a small red led which is not that obvious  So I Leave the screen saver on, and tolerate the UGLY new way they display the Tip of the Day.

Silver Contributor IV
Silver Contributor IV
Posts: 526
Registered: ‎06-24-2010

Re: Remove ads from new guide and Tip of the day

Message 32 of 42
(2,427 Views)

@tns_2 wrote:

@sangs wrote:

..

... As for this Tip of the Day thing? I've never had it, never seen it. Go into your menu settings and choose the proper options and you'll never see it either. ...


The tip of the day is on if you have screen saver on.  Doesn't appear to be any way to eliminate it.

 

I leave the screen saver on since my tv doesn't always turn off when I use the Verizon remote, and MY TV is not obviously on or off except for a small red led which is not that obvious  So I Leave the screen saver on, and tolerate the UGLY new way they display the Tip of the Day.


Ah, that explains it then. I rarely turn my DVRs or STBs off. And when I do, I always turn the box on before the TV, so I'd never see the screensaver. 

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,943
Registered: ‎11-04-2008

Re: Remove ads from new guide and Tip of the day

Message 33 of 42
(2,419 Views)

I have the screen saver on and never have the Tip Of the day.


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Contributor
Contributor
Posts: 2
Registered: ‎02-11-2014

Re: Remove ads from new guide

Message 34 of 42
(2,346 Views)

Just got the new update for my older STB and absolutely hate it.  Like I said I have the older Motorola HD box with the led clock on the front of it, so the first issue I always hated was I can't make the guide full screen on my HD tv.  Everything is 16:9 but the guide comes up 4:3.  And now with the new update they took even more screen real estate away with a big freaking ad on the bottom.  Ridiculous.  Let alone the ad is for Fios Quantum 50/25Mbps which is what I have. At least show an ad for something I don't have. 

Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-24-2008

Re: Remove ads from new guide

Message 35 of 42
(2,332 Views)

Our set top boxes were updated last night and implemented the banner ad at the bottom of the guide.  After turning off Recommendations and Promotions and rebooting had no effect, I contacted Verizon.  Two representatives had me repeat the same futile attempts to remove the banner ad, suggested they may eventually go away on their own, and were evasive as to whether or not the banner ad was intentional.  Finally after 45 minutes with the second representative and insisting on an honest answer, she checked with her supervisor and said the banner ad cannot be removed.  Remove the ads Verizon! The Favorites Guide is my personal space for stuff that is important to me, not what is important to Verizon.  You can't sell more stuff by making your customers angry.  And be fair to your lowliest employees.  Give them the information they need to respond intelligently rather than training them to give stock evasive answers. 

Silver Contributor I
Silver Contributor I
Posts: 222
Registered: ‎01-13-2012

Re: Remove ads from new guide

Message 36 of 42
(2,293 Views)

I agree, get rid of the advertisement banner currently displayed at the bottom of the program guide page. It is really annoying and a disincentive to buy additional services.

Contributor
Contributor
Posts: 13
Registered: ‎02-26-2014

Re: Remove ads from new guide

Message 37 of 42
(2,001 Views)

There is (or at least was) a way to remove the Tip of the Day.  Just go through every menu option until you find it.  It might even be a Widget.  I forget now how I did it.   I have other nightmarish issue with Verizon at the moment.  Lost my DVR hard drive two weeks ago and today I just lost all my recordings for the past two weeks.  Unlucky enought to have a system update last night and a power outage today.   Trying to help multiple people with wierd DVR & STB issues.  And I'm beyond frustrated with Netflix an Amazon video streaming.  Time to break up these monopolies and separate ISPs from media & service content providers.  The two cannot exist within a single company when the consumer has no choices except to abandon all internet service and/or medial consumption.   Time to stop corporations from buying up all the little guys.  The little guys are the only ones truly being inventive these days.

Contributor
Contributor
Posts: 4
Registered: ‎02-25-2014

Re: Remove ads from new guide

Message 38 of 42
(1,991 Views)

The red banner added to the channel guide is a DOWNGRADE in service.  No way to remove it.  Come on Verizon, we're already customers.  this is not the place to advertise.

Contributor
Contributor
Posts: 2
Registered: ‎09-17-2011

Re: Remove ads from new guide

Message 39 of 42
(1,568 Views)
The ads are bad enough but the idea that more information is better is going in the wrong direction. The colour choices alone are enough to give you a headache, it is absolutely hard to look at. The guide is so busy with information you can't tell what goes where. When you're scanning say college football why do I have to read some blowhards description of the game to see who's playing. All I want to see is x vs y, here again too much info is not good, it's a guide not an essay. The change in DVR storage information is another great example of to much is not good, instead of seeing the title and associated programs now I have to see how many old and how many new as if that was important and when you do go to the selection the way it scrolls drives you nuts to find the one you want. For some reason someone has gotten the idea that the guide is the most important thing about FIOS when in reality it should be the thing that has simple elegance and we should be raving about the programming. Bottom line the guide is offensive the way it is now and needs to be changed
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎05-09-2012

Re: Remove ads from new guide

Message 40 of 42
(1,550 Views)

Just in case they decide to read these and respond to customer feedback- I'm also not a fan of the ads.  I'm hopeful that so few people make purchases through them that they decide to drop them entirely. 

 

Quick question- all the recommendations that show up when I'm viewing details for a DVR recording (the "More Like This" section)- can I turn that off?  I've no interest in their recommendations, and I hate all that clutter on the screen.

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