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Removed Channels Keep Reappearing on Favorites List

Removed Channels Keep Reappearing on Favorites List

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Copper Contributor Buddy
Copper Contributor
Posts: 7
Registered: ‎06-07-2015
Message 71 of 72
(117 Views)

Looks like Favorites 2 on my SD boxes still has trouble.

Contributor ShadyKay
Contributor
Posts: 1
Registered: ‎11-12-2019
Message 72 of 72
(27 Views)

I've tried your fix, and it didn't work for me.  I've reset my STB, router, DVR;  I've added all channels then deleted them.  Channels that show up in Fav aren't selected - that is, when I go to remove the heart or use Options to go to Favorites, then ADD - the channel is not selected - but still shows up.  I contacted Verizon, and was told that it has to do with my old router, and for only $85 more per month, the problem will be fixed.  So - Verizon has left me with old equipment which they won't upgrade unless I pay them over $1000 more per year. 

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