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Removing unsubscribed channels

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎12-23-2018

Removing unsubscribed channels

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Hi, We just got Verizon and the tech said he set ourTV up so that when scrolling we will only see channels subscribed to.  Well, that didn't happen.  When scrolling we see every channel and of course since we have the basic package 80% of them aren't relavant to us.  How do we change so that only subscribed channels are seen?

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,904
Registered: ‎06-24-2018

Re: Removing unsubscribed channels

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Menu /Settings/System/Television/ Last Viewed Guide State. Set to Enable. 

Then go back into the Guide hit Options button set to Subscribed and hit OK. 

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,904
Registered: ‎06-24-2018

Re: Removing unsubscribed channels

Message 2 of 7
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Menu /Settings/System/Television/ Last Viewed Guide State. Set to Enable. 

Then go back into the Guide hit Options button set to Subscribed and hit OK. 

View solution in original post

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎12-23-2018

Re: Removing unsubscribed channels

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Edg1 - thank you for your answer.  We've done as you suggested but under the last step we do not have the option of subscribed.  Looked everywhere we can think of but don't see any option for "subscribed" anywhere.

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,904
Registered: ‎06-24-2018

Re: Removing unsubscribed channels

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@snowshoer wrote:

Edg1 - thank you for your answer.  We've done as you suggested but under the last step we do not have the option of subscribed.  Looked everywhere we can think of but don't see any option for "subscribed" anywhere.


After you set the Last Viewed Guide State to Enable. Exit out the the Menu and hit the Guide button on the remote.  At the top right of the guide it will say Filter By: All Channels. Hit Options button and a list will come up with HD Channels, All Channels and so on...use the arrows to select Subscribed Channels and hit OK. 

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Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎12-23-2018

Re: Removing unsubscribed channels

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Got it!!

 

Thank you 🙂

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Contributor
Contributor
Posts: 2
Registered: ‎01-02-2019

Re: Removing unsubscribed channels

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Right on!  Thanks for the tip.  This works, and solved a long standing annoyance.

Contributor
Contributor
Posts: 1
Registered: ‎11-07-2019

Re: Removing unsubscribed channels

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There is no options button on my remote. After  is a captfollowing Therethe instructions above and you are on the screen in guide view, press the Guide button again.

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