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Replacement Remote

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Silver Contributor IV
Posts: 1,777
Registered: ‎05-14-2009

Replacement Remote

Message 1 of 5 (11,979 Views)

Anyone know how to get a replacement remote and if there is a cost associated with that?  My kids lost one of the remotes and after turning the house upside down we can't seem to find it anywhere.  

 

Thanks, Jim

4 REPLIES
Contributor
Posts: 5
Registered: ‎12-01-2008

Re: Replacement Remote

Message 2 of 5 (11,948 Views)

Parts Express is selling FIOS remotes for just $3.50 plus shipping:

http://www.parts-express.com/pe/showdetl.cfm?Partnumber=189-054&FTR=fios%20remote&CFID=1960768&CFTOK...

Platinum Contributor I
Posts: 5,881
Registered: ‎07-22-2009

Re: Replacement Remote

Message 3 of 5 (11,944 Views)

or if you can stand the hold time, and the music - FiOS cust service can send you a new remote for free.    just make sure you changed the batteries first before calling in, and if it's still messed up give em a call. 

Silver Contributor IV
Posts: 1,777
Registered: ‎05-14-2009

Re: Replacement Remote

Message 4 of 5 (11,926 Views)

I called into tech support and the automated system said that it will send me a new one for free.

 

Done!!!!

Silver Contributor IV
Posts: 1,777
Registered: ‎05-14-2009

Re: Replacement Remote

Message 5 of 5 (11,925 Views)

There was no wait time either!!!!

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