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Resetting a dvr box

Contributor Bananaphone
Posts: 4
Registered: ‎01-13-2019
Message 1 of 2

How would I go about resetting a dvr box? I just updated to TV One and they sent me 2 dvr boxes (I don’t know why) and when I set up the 2nd i accidentally connected it to the 1st box and now everything double records. I need to reset the 2nd box to stop this. 

Gold Contributor VI Gold Contributor VI
Gold Contributor VI
Posts: 1,341
Registered: ‎06-24-2018
Message 2 of 2

I would call back up and request a mini. There is no reason to have to DVRs unless you have Premium DVR. 

Since FiOS TV One just came out there will be some bugs to work through. Best thing to do is to call tech support so these issues can be documented and fixed with future updates. 

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