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SEC Network HD/STB Issues

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bransfrye
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-16-2011

SEC Network HD/STB Issues

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The SEC Network HD just became available to me in Northern Virginia yesterday (Thurs. 9/17). However on my 2 oldest STB's (QIP 6416 DVR and QIP 6200) channel 575 shows up but without audio and a pop up window that says to the effect these STBs don't support this channel. My QIP 7200 and 7200-P2 accept the channel just fine.

 

Any ideas?

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SinCara
Silver Contributor V
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Posts: 628
Registered: ‎06-06-2014

Re: SEC Network HD/STB Issues

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@CRobGauth wrote:

Most logical answer would be that the channels are in MPEG4 that the 6XXXX boxes don't support.

Does it give you an iption to upgrade?

At one time, they were giving out free upgrades to 7XXX boxes if you had a plan that supported channels in MEPG4 but only had 6XXX boxes.


That's exactly what it is. He needs to upgrade the old box. I believe they are still giving free upgrades out.

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CRobGauth
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,961
Registered: ‎11-04-2008

Re: SEC Network HD/STB Issues

Message 2 of 4
(806 Views)

Most logical answer would be that the channels are in MPEG4 that the 6XXXX boxes don't support.

Does it give you an iption to upgrade?

At one time, they were giving out free upgrades to 7XXX boxes if you had a plan that supported channels in MEPG4 but only had 6XXX boxes.


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
SinCara
Silver Contributor V
Silver Contributor V
Posts: 628
Registered: ‎06-06-2014

Re: SEC Network HD/STB Issues

Message 3 of 4
(798 Views)

@CRobGauth wrote:

Most logical answer would be that the channels are in MPEG4 that the 6XXXX boxes don't support.

Does it give you an iption to upgrade?

At one time, they were giving out free upgrades to 7XXX boxes if you had a plan that supported channels in MEPG4 but only had 6XXX boxes.


That's exactly what it is. He needs to upgrade the old box. I believe they are still giving free upgrades out.

View solution in original post

bransfrye
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-16-2011

Re: SEC Network HD/STB Issues

Message 4 of 4
(773 Views)

Yes it does say something about an upgrade. Didn't know if this was afluke or something. Thank you.

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