Greetings. I have been using my cablecard for over a year now, and it works fine with the standard TV lineup. BUT, when Verizon offers Premium Channels for free for small periods of time, I am unable to get them. I have contacted support in the past, and have been informed that the reason is because my cablecard is not validated. I have asked repeatedly for the support technician to validate my card, but they have not been able to.
Can someone direct me to the correct group so that I can get my cablecard validated?
| Card Authentication | success |
| Card OOB Lock | success |
| Card Validation | none |
--EDIT--
I called the activation hotline again (1.888.897.7499). The technicial had me read back the following information:
CableCARD ID , Host ID , Data
Once the technician re-entered the information, the Card Validation status changed to "success".
Thanks Verizon!
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