Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

STB 7216 - Digital Audio FYI

Reply
thejoker
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-30-2009

STB 7216 - Digital Audio FYI

Message 1 of 3
(3,666 Views)

I have no idea why but I cannot get the optical audio out to work (I have firmware version 1.6.2).  After reading the forums and giving up I purchased a digital coaxial cable and converter for coaxial to optical.  Using the digital coaxial out and the converter as my AV receiver only has optical in I can now get digital audio.  I shouldn't have had to make the additional purchase just to get the digital audio to work but at least it does.  I still have no idea if this is a hardware fault with the STB or a software issue.

2 REPLIES 2
BrianMcD
Silver Contributor III
Silver Contributor III
Posts: 412
Registered: ‎05-01-2009

Re: STB 7216 - Digital Audio FYI

Message 2 of 3
(3,641 Views)

I'm using the same STB with anOptical Toslink cable and no issues.

 

I do not recall having to make any menu changes to have it work.

 

Did it work with the Optical Cable work with your Receiver before you got FIOS TV or is this the 1st time you are trying to use it ?

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
thejoker
Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎08-30-2009

Re: STB 7216 - Digital Audio FYI

Message 3 of 3
(3,608 Views)

The optical cable has worked just fine for the last 5 years with Dish Network and the receiver.  I can only assume that there is a fault with the STB?

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.