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STB Self Diagnostic Questions

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Rick5472
Bronze Contributor II
Bronze Contributor II
Posts: 86
Registered: ‎08-29-2008

STB Self Diagnostic Questions

‎04-02-2010 04:50 AM

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I was trying to get the remote DVR enabled on my 2 DVR's at home.  I was told by the tech rep that I had to run the self diagnostic test on each system to get the stb to talk to the network.  Something about listener 1 or 2.  I did run the self test and when I did, I noticed I had something called "RA" under packages.  First of all what is "RA"?  And secondly, I still have an issuue with one of the DVR's not responding.  I was told that I should be able to enable both DVR's for remote access.  Thanks for any info.

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