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STB blinking white light, constant reboot

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Registered: ‎10-14-2020

STB blinking white light, constant reboot

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All of a sudden three of the four STBs I have are blinking white lights and it’s constantly says please wait in the tv screen.  Then it reboots and starts all over 

what’s going on? I tried rebooting router, in plugged and replugged, checked to see if cable was in correct everything seems to be set up correctly, this happened over night 

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Posts: 1,160
Registered: ‎12-06-2010

Re: STB blinking white light, constant reboot

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@Stubbyfinger wrote:

All of a sudden three of the four STBs I have are blinking white lights and it’s constantly says please wait in the tv screen.  Then it reboots and starts all over 

what’s going on? I tried rebooting router, in plugged and replugged, checked to see if cable was in correct everything seems to be set up correctly, this happened over night 


Check this chart to see if your issue is here:

Screenshot_2020-10-15 Fios TV One Verizon TV Support.png

It could be the firmware update didn't finish correctly. You may need to have it pushed through the problem boxes by support if that's the case.

View solution in original post

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Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,160
Registered: ‎12-06-2010

Re: STB blinking white light, constant reboot

Message 2 of 2
(1,357 Views)

@Stubbyfinger wrote:

All of a sudden three of the four STBs I have are blinking white lights and it’s constantly says please wait in the tv screen.  Then it reboots and starts all over 

what’s going on? I tried rebooting router, in plugged and replugged, checked to see if cable was in correct everything seems to be set up correctly, this happened over night 


Check this chart to see if your issue is here:

Screenshot_2020-10-15 Fios TV One Verizon TV Support.png

It could be the firmware update didn't finish correctly. You may need to have it pushed through the problem boxes by support if that's the case.

View solution in original post

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