Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

STB issues

Reply
stern6602
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎01-05-2011

STB issues

Message 1 of 3
(4,275 Views)

In the last month there has been about 5-8 times our set top box has turned itself on in the middle of the night . This is very annoying as my receiver is usually left on because turning the box off is supposed ot prevent the sound from starting up at unwanted times. Now the noise has woken us up several times. Is this an issue with my box, or does that juist happen from updates and things?

2 REPLIES 2
walt178
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: STB issues

Message 2 of 3
(4,261 Views)

Check the following thread which may be relevant.  Especially if you have a Cisco STB.

 

http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/STB-now-has-idle-power-off/m-p/595269#M448...

lacticacidtrip
Silver Contributor III
Silver Contributor III
Posts: 377
Registered: ‎10-23-2008

Re: STB issues

Message 3 of 3
(4,203 Views)

There was an update that pushed through in some areas last night. However, I am unaware of update turning an STB on. The only option I know of that turns a box on is a Reminder setting. If you have reminders set for programs during the night, this will turn the STB on. You may be able to view a list of Reminders here:

 

Menu > TV Listings > Reminders > Reminders List


Find this post helpful, informative or just something you agree with? Click the red ‘thumbs-up’ button.
Did this post solve your problem? Click the green ‘Accept as Solution’ button.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.