STB records for only 5 seconds
capfilups
Newbie

We just received a "new" HD DVR from Verizon because the HDMI port on our old one didn't work.  Now this replacement box (which is NOT, I repeat NOT new) has a working HDMI portl, but we can't get it to record.  It will record for only 5 seconds or so.  Then the screen display freezes.  Then after a few more seconds, the screen goes to black.  There are 0 minutes recorded on this DVR, so it clearly isn't full.

Any thoughts?

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Re: STB records for only 5 seconds
JustLou1
Newbie

@capfilups wrote:

We just received a "new" HD DVR from Verizon because the HDMI port on our old one didn't work.  Now this replacement box (which is NOT, I repeat NOT new) has a working HDMI portl, but we can't get it to record.  It will record for only 5 seconds or so.  Then the screen display freezes.  Then after a few more seconds, the screen goes to black.  There are 0 minutes recorded on this DVR, so it clearly isn't full.

Any thoughts?


It sounds like they gave you a DVR with a bad hard drive.

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