Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

STB records for only 5 seconds

Reply
capfilups
Contributor
Contributor
Posts: 1
Registered: ‎12-31-2009

STB records for only 5 seconds

Message 1 of 2
(3,100 Views)

We just received a "new" HD DVR from Verizon because the HDMI port on our old one didn't work.  Now this replacement box (which is NOT, I repeat NOT new) has a working HDMI portl, but we can't get it to record.  It will record for only 5 seconds or so.  Then the screen display freezes.  Then after a few more seconds, the screen goes to black.  There are 0 minutes recorded on this DVR, so it clearly isn't full.

 

Any thoughts?

 

1 REPLY 1
JustLou
Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎12-13-2009

Re: STB records for only 5 seconds

Message 2 of 2
(3,072 Views)

 


@capfilups wrote:

We just received a "new" HD DVR from Verizon because the HDMI port on our old one didn't work.  Now this replacement box (which is NOT, I repeat NOT new) has a working HDMI portl, but we can't get it to record.  It will record for only 5 seconds or so.  Then the screen display freezes.  Then after a few more seconds, the screen goes to black.  There are 0 minutes recorded on this DVR, so it clearly isn't full.

 

Any thoughts?

 


 

It sounds like they gave you a DVR with a bad hard drive.

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.