Samsung Smart TV won't connect
Broly98
Enthusiast - Level 1

So for A while now my mother and I have been using the Jetpack device for a hotspot as our source of Internet for the room we are renting out. As of yesterday, right after we paid the bill for it the Samsung TV we use started saying "Connected to network, but unable to connect to the Internet". Note: every other device we have connected to it is still able to use the Internet through it just fine, and we have connected to the Internet using this same TV before. Does anybody know how to fix this issue?

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Re: Samsung Smart TV won't connect
clem21
Community Leader
Community Leader

Try power cycling both devices, then reset the network settings on the Samsung TV if the reboot doesn't work.

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Re: Samsung Smart TV won't connect
CRobGauth
Community Leader
Community Leader

The JetPack is a device used with Verizon Wireless service.
This forum is for those folks that use Verizon FiOS home Internet service.
Try posting in the Verizon Wireless forums.