Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Search on STB does not return everything

Nickel Contributor
Nickel Contributor
Posts: 30
Registered: ‎02-15-2012

Search on STB does not return everything

Message 1 of 1
When I use search from my set top box to search on demand,it never returns everything that I know is there. For example, when I browse on demand kids shows I see 4 shows with the title "Peter rabbit", but when I search for "Peter rabbit", it only shows 2 of them. I can duplicate this issue with lots of shows and I have tried changing the options filter to "all" and "on demand" to no avail. It's interesting that the FIOS mobile app works fine and correctly returns all shows when searching. Anyone else experiencing this or have a solution?

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.

Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.