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Sept 2020 Fios DVR and Guide Update

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Luby
Contributor
Contributor
Posts: 2
Registered: ‎08-13-2020

Re: New Fios Guide

Message 51 of 1,199
(1,986 Views)

Can you avoid getting this update?

Kmill
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Contributor
Posts: 2
Registered: ‎09-29-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 52 of 1,199
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We agree, awful does even do it justice

Kmill
Contributor
Contributor
Posts: 2
Registered: ‎09-29-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 53 of 1,199
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Does anyone know how to get the channel logos to load? All I see is a tv symbol for every channel. Please help. I’ve rebooted the stb several times.

dodzter
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎06-11-2015

Re: Sept 2020 Fios DVR and Guide Update

Message 54 of 1,199
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@cange30 Consider yourself lucky. LOL. Unless you want the "new and improved" guide. 

Murphs56
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 55 of 1,199
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What in the world happened? I used to be able to cycle through at least a week of programming quickly by using my remote so I can record a show in the future but now the new guide only lets you cycle through a few hours. 

mfs564
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 56 of 1,199
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This is the worst UI update I have ever seen in my entire life. I used to love FiOS. The new UI is profoundly broken and entirely unusable. I will be canceling if this update is not completely and totally reversed to the previous version. 

LaylaG
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 57 of 1,199
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Agree it is far too busy and latency an issue all around. I have yet to dive in but what I see so far is not an improvement. 

LJT1
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 58 of 1,199
(1,842 Views)

I agree, just woke up to the update this morning and it sucks.  If the internet wasn't so much better than Comcast, I would go back to Comcast.  Verizon is so arrogant....they think that whatever they think is the best, is the best and don't give customers the option to choose what they prefer.  Just like when you try to shut your TV off and it doesn't really shut off.  

choices
Contributor
Contributor
Posts: 2
Registered: ‎10-01-2017

Re: Recent Update Problems

Message 59 of 1,199
(1,846 Views)

Amen to changes cause frustration.

MEBONJ
Contributor
Contributor
Posts: 1
Registered: ‎09-30-2020

Re: Sept 2020 Fios DVR and Guide Update - PROGRAM CHAPTERING

Message 60 of 1,199
(1,820 Views)

Can't imagine what the benefit of eliminating the program chaptering was that is worth the inconvenience to the end user! Please put it back ASAP!!

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