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Sept 2020 Fios DVR and Guide Update

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Oz34
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 231 of 1,184
(547 Views)

Completely agree with everything here. The update Fix has broken something that didn’t need to be fixed. It’s much slower and good functionality is removed. Even the previous update that made it such that the “last” button would show the previous several channels as opposed to just switching to the last one was bad. It’s very slow and defeats the purpose, I don’t use it anymore.
Verizon: Please just revert to what it was last year. 

Sneeho
Contributor
Contributor
Posts: 2
Registered: ‎10-07-2020

Re: Recent Update Problems

Message 232 of 1,184
(548 Views)

You also used to be able to use the right pointing arrow to search for movies or sports, etc. I tried the "jump to" selection after hitting guide twice but that will only go to a predefined section of channels (740-759). This will not display all movies that are airing now. That loss of functionality along with the lack of color coding, this guide is pretty useless to me. The last upgrade was pretty poor but I recall their being a way to stay with the older version. I'd give anything for that now!

TamMeds
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

New Guide Set Up 10/7/20

Message 233 of 1,184
(518 Views)

I am not sure if this is the correct place for this but I HATE the new guide set up. It is not easy on the eyes. I can no longer see what is playing while browsing. I can no longer use the left arrow button to go back a screen to get to the main guide so I have to keep looking at the remote to find the last button. Can we have a way to revert this?? So annoying.

AnthonyP
Contributor
Contributor
Posts: 3
Registered: ‎03-10-2009

Re: Sept 2020 Fios DVR and Guide Update

Message 234 of 1,184
(547 Views)

Yes this stinks!

AnthonyP
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Contributor
Posts: 3
Registered: ‎03-10-2009

Re: Recent Update Problems

Message 235 of 1,184
(543 Views)

I can no longer easily see the Channel number or the logo ...............they are now  way too small

PaQuilter
Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎08-27-2010

Re: Recent Update Problems

Message 236 of 1,184
(542 Views)

I hate the new guide and the loss of functionality. I am so glad I haven't renewed my contract. Why do techies always think they know better than the customer. I think it's time to cut the cable tv cord for good. 

Tammers
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 237 of 1,184
(496 Views)

I HATE the new channel guides!!!!!

Movies used to be in red, sports in green, etc!!!! Now it’s all BLACK & WHITE!!!

My Favorites 1&2 all mixed together!

You made everything so much HARDER & MUCH MORE COMPLICATED!!!!

Updates should make things better, but rarely do as in this case!!

Time to drop Verizon and switch to Comcast! 

chrish57
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 238 of 1,184
(495 Views)

HATE the new guide. The look is awful!!! They remove the color coding which was very helpful. Doesn't tell you the channel just the number. The icons on the left are way to small to be of any use. I absolutely hate it. I am no longer under contract, this may make me switch back to Comcast.

MikeMet22
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 239 of 1,184
(484 Views)

SLOW and FRUSTRATING ENOUGH TO QUITE THE SERVICE.  It is as though they tried to do too much with something that just does not have the processing power to support it.  I have to try 3 - 4 times when keying in a channel.  If you type fast, it drops #'s, if you type slow, you time out.   If you try to skip forward 30 sec and hit the skip button more than once without a 2 count in between commands, the box responds with commands that were not requested.   Not sure how this can make it from the workbench to production in this state.  Don't they test these things?  So slow, and so bad that I will be changing service as the TV experience is now that frustrating. 

HelloItsMe
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 240 of 1,184
(488 Views)

The new set-up is awful, how do you get rid of the information bar on the screen?

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