Accessibility Resource Center Skip to main content
Get it fast with In-Store & Curbside Pickup or same day delivery.

Sept 2020 Fios DVR and Guide Update

SOLVED
Reply
WRKPA
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎12-24-2008

Re: Sept 2020 Fios DVR and Guide Update

Message 241 of 1,193
(597 Views)

Whoever had the bright idea to change the guide without getting feedback, should be demoted, if not fired! This is the typical crap that happens, when they outsource their I/T department

G-S
Copper Contributor
Copper Contributor
Posts: 17
Registered: ‎08-22-2011

Re: Sept 2020 Fios DVR and Guide Update

Message 242 of 1,193
(605 Views)

Terrible.

Horrible.

Ludicrous.

Dreadful.

Horrific.

Abominable.

Abhorrent.

Hideous.

Unspeakable.

 

ROLL IT BACK VERIZON!!!

I was contemplating leaving before. This might be the final nail in the coffin.

 

Shamrocking
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 243 of 1,193
(597 Views)

Ha. I did too. New guide is atrocious 

Long-TimeUser
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 244 of 1,193
(583 Views)

So the new guide update just hit our TV today, and it’s caused us unnecessary frustration.  We HATE it.  I miss the color coded programming especially, but the scrolling is slow and the PIP is gone.  In a year that has brought nothing but chaos, when we are spending much more time at home watching TV,  WHY did Verizon think this change was a good idea?  There’s little that brings comfort these days, now we have to deal with navigating a frustrating guide for our main form of entertainment.  Every time we’ve hit the Guide button today, we audibly groan out loud at the reminder of how awful the new set up is.  PLEASE change it back.  This is NOT an improvement.

johnjjds
Contributor
Contributor
Posts: 2
Registered: ‎02-02-2014

Fios new guide horrible

Message 245 of 1,193
(447 Views)

I absolutely hate the new black and white guide. There service I horrible. Haven't have a good picture and fios sound worst ever. The new update the last straw for me. Cancelling my service first thing in morning

 

Stork
Contributor
Contributor
Posts: 1
Registered: ‎11-06-2016

Re: Sept 2020 Fios DVR and Guide Update

Message 246 of 1,193
(569 Views)

Same complaint as many people, the new guide is horrible.  Verizon should adopt a new motto "don't fix what's not broken."  Okay, nice idea to be able to see more channels at once when opening the guide, BUT... now it's so small can't read it, only get a few letters of each show (especially the half hours shows), so you have to take even more time to hit each individual channel to see what's actually playing.  Do you people even try this stuff out before deploying it?  

RickGold
Contributor
Contributor
Posts: 10
Registered: ‎07-23-2017

Re: Sept 2020 Fios DVR and Guide Update

Message 247 of 1,193
(568 Views)

Horrible! When channel surfing now I see future programs as well as the current one. If I wanted to see future programs on channel I'd go to the full guide. Now, if I change channels I get a sliver of info on what's currently playing! Get rid of this now before I cancel entirely. 

WFB
Contributor
Contributor
Posts: 1
Registered: ‎05-20-2018

Re: New Fios Guide

Message 248 of 1,193
(571 Views)

I agree, Why does verizon insist on making changes to make thing worse.  Everything was working just fine. It’s enough to age me look at other viewing options.  Very frustrating,

RickGold
Contributor
Contributor
Posts: 10
Registered: ‎07-23-2017

Re: Sept 2020 Fios DVR and Guide Update

Message 249 of 1,193
(567 Views)

Very, very delayed response to channel changes -- this is horrible. 

Nothappy311
Contributor
Contributor
Posts: 1
Registered: ‎10-07-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 250 of 1,193
(565 Views)

This was just pushed to us today as well. It is awful. 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.