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Sept 2020 Fios DVR and Guide Update

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Contributor
Contributor
Posts: 1
Registered: ‎10-26-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 891 of 1,146
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I agree.

Contributor
Contributor
Posts: 3
Registered: ‎09-19-2020

Re: Fios interface Changes Based On Your Feedback!

Message 892 of 1,146
(511 Views)

Hey Nilsa, 

When is this change coming to Richmond, VA?  I didn't see us on that schedule unless MA was a typo. 

Contributor
Contributor
Posts: 2
Registered: ‎10-25-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 893 of 1,146
(836 Views)

Try: last button-menu>settings>system>television>last watch rail>disable

Contributor
Contributor
Posts: 1
Registered: ‎10-26-2020

Re: Fios interface Changes Based On Your Feedback!

Message 894 of 1,146
(826 Views)

Verizon -

Thanks for making a few changes. But, based on your new screenshot, you're still missing the issue that's underlying the worst problem, that of response time. It's the graphics. You've loaded up the guide with so many movie posters and channel logos - useless, because they're all too small to see - that the system can't respond fast enough.

You had a guide that was perfectly satisfactory - color-coded, fast, easy to read and use - and scrapped it for one that's ugly, unhelpful, and slow. I suggest you revert to that previous system and, if you insist on any further "improvements," let someone with some actual experience in user interface work on it.

Contributor
Contributor
Posts: 1
Registered: ‎10-26-2020

Fios recent update

Message 895 of 1,146
(828 Views)

1. No program chaptering

2.  Guide is now black & white

3.  When you press guide while watching a recorded program and scroll, it stops the recording you're watching.

4.  When you press guide, you can no longer see Live Tv while scrolling.

 

I'm switching to another provider.

MVP MVP
MVP
Posts: 1,281
Registered: ‎12-06-2010

Re: Fios recent update

Message 896 of 1,146
(825 Views)

@sububanmom wrote:

1. No program chaptering

2.  Guide is now black & white

3.  When you press guide while watching a recorded program and scroll, it stops the recording you're watching.

4.  When you press guide, you can no longer see Live Tv while scrolling.

 

I'm switching to another provider.


Look HERE!

https://forums.verizon.com/t5/Fios-TV-Technical-Assistance/Sept-2020-Fios-DVR-and-Guide-Update/td-p/...

Copper Contributor
Copper Contributor
Posts: 22
Registered: ‎10-09-2020

Re: Fios interface Changes Based On Your Feedback!

Message 897 of 1,146
(793 Views)

Well after using it for the weekend, this Band Aid is just that.  While it addresses the PIP, a larger guide, and the crap at the bottom of the screen when changing channels, it is still slower and unresponsive as molasses on a winter's morning. 

 

You can't hold down the channel button to sweep through the guide. 

 

I still have issues with the favorite guide going to the first channel in the list when I'm on the last channel.

 

No color coding stinks.

 

Just rebuild the whole sibang to the way it was 4 weeks ago and you'll never hear from me again. 

Contributor
Contributor
Posts: 2
Registered: ‎10-26-2020

Re: Fios interface Changes Based On Your Feedback!

Message 898 of 1,146
(744 Views)

The new guide is terrible! I’ve been trying to deal with how inferior it is for the past three weeks, and I just cannot handle it.

 

Nothing is intuitive.  Some of the icons you can’t even read because the color interferes with the background of the guide. And some of the icons are so detailed and small that you can’t make out what the words are. This is on a 55” tv to boot.

 

I also hate how difficult it is to parse through all of the different channels. The color coding system is something I never realized I needed until now.


 I just needed to vent Because every time I turn on the TV and press “guide”, I get {word filter avoidance}.

Copper Contributor
Copper Contributor
Posts: 11
Registered: ‎07-28-2016

Sept 2020 Fios DVR and Guide Update

Message 899 of 1,146
(724 Views)

So now, nothing is fixed, but the "last channel watched" function says "nothing here" - been doing that for a few days now.

Contributor
Contributor
Posts: 1
Registered: ‎10-26-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 900 of 1,146
(724 Views)

I agree with everyone that this update is absolutely horrible!! Anything you do is so so so slow. It doesn't display the channel in the guide list. Please go back to the previous version!!

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