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Sept 2020 Fios DVR and Guide Update

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Anderson
Nickel Contributor
Nickel Contributor
Posts: 41
Registered: ‎04-21-2014

Terrible response lag using remote

Message 1181 of 1,193
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The recent updates to FiOS and my Sony TV Bravo have made things terrible.

Sometimes the FiOS menus do not respond to clickd on the remote. Then, suddenly the software catches up and the previous 2-3 clicks sudden take effect and the menu overshoots.

Remote batteries were changed.

Happens on 3 different TV's and remotes. So it's a FiOS software problem. 

Any suggestions?

I wish I could remove the FiOS updates!

2poodles
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎10-08-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 1182 of 1,193
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Do you know how nice it would be during March Madness to have the sports channels color coded?  Oh, wait . . . You don’t care.  Forgot.  

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,515
Registered: ‎12-06-2010

Re: Terrible response lag using remote

Message 1183 of 1,193
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There is another update on the way that will hopefully fix that.

2poodles
Nickel Contributor
Nickel Contributor
Posts: 25
Registered: ‎10-08-2020

Re: Terrible response lag using remote

Message 1184 of 1,193
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We’re up to 4 updates to fix something that wasn’t broken.  It’s all a scam to get us to upgrade. Why not just make a better product instead of destroying the current one?  Because that would make sense.  

achad72
Contributor
Contributor
Posts: 1
Registered: ‎04-26-2021

Re: Sept 2020 Fios DVR and Guide Update

Message 1185 of 1,193
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Spoiler
Absolutely terrible

This update had a horrible interface, the lag is huge.  It can take 10 seconds for the guid to just open,  the "last" feature is so slow that the show may be over before it loads.  The whole thing is just awful.  I am on the phone with tech support now, they have no solution.  I spend over $1000 /month between Fios, cell, my companies wifi, hot spots etc.   Time to look into other providers

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,515
Registered: ‎12-06-2010

Re: Sept 2020 Fios DVR and Guide Update

Message 1186 of 1,193
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Apr7.9 is being rolled out and some of the graphics are supposedly scaled back to speed up the interface a bit. Shouldn't be bad on a 4100, but still slow if you are using an 1100.

bristollucy
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎03-13-2018

Re: Sept 2020 Fios DVR and Guide Update

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I'll agree to that as there has been so much to complain about since last September. The over 1000 messages to this thread went largely ignored and has mostly died down to a whimper.   

Nothing has changed since September. The guide (no more capitalizing the G) from pushing the button on the remote until screen response is slower than before. Of course, still no color defining of channels.  The PIP is static and no longer shows what is playing on the channel behind the guide.

I'd  like to offer hope for improvement but if I could, I'd drop the TV except my old folks home doesn't allow antennas. Who knows maybe it won't  get worse.

Good luck.

talby1027
Contributor
Contributor
Posts: 3
Registered: ‎06-18-2017

Re: Sept 2020 Fios DVR and Guide Update

Message 1188 of 1,193
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When is it supposed to roll out?

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,515
Registered: ‎12-06-2010

Re: Sept 2020 Fios DVR and Guide Update

Message 1189 of 1,193
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@talby1027 wrote:

When is it supposed to roll out?


It is happening as we speak. Been rolling out by geographic area for about a week now.

Southern2356
Nickel Contributor
Nickel Contributor
Posts: 26
Registered: ‎10-09-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 1190 of 1,193
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It's been such a big hit no one even noticed.😄  🙄

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