Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you switch and bring your phone.

Sept 2020 Fios DVR and Guide Update

SOLVED
Reply
clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,597
Registered: ‎12-06-2010

Re: Sept 2020 Fios DVR and Guide Update

Message 1191 of 1,198
(1,331 Views)

@Southern2356 wrote:

It's been such a big hit no one even noticed.😄  🙄


Not a major update, mostly bug fixes and SOME performance changes.

Southern2356
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎10-09-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 1192 of 1,198
(1,204 Views)

Like I said...no one noticed.

Flyerguy90
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎09-24-2013

Pausing, Skips take 5 full seconds after button push.

Message 1193 of 1,198
(953 Views)

Can we get some optimization for this new system please.

 

It's been 9 months.

Southern2356
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎10-09-2020

Re: Pausing, Skips take 5 full seconds after button push.

Message 1194 of 1,198
(756 Views)

LOL!  Still holding my breath.  My contract is up in a month.  Lo and behold we'll sign you up for the same plan $20 cheaper...until it's all in my checkout and ends up being $20 more than I pay now.  SO the $149 plan will actually cost $208, where as my $169 plan currently cost $183.  And for this cost I get an agonizingly slow guide, control, and response.

 

Thanks but no thanks.  If Verizon wants to keep me as a cable customer $149 means $149.  Even getting rid of 2 cable boxes I no longer need makes it break even at my current cost and I still have to deal with the super slow interface.

clem53
Gold Contributor III Gold Contributor III
Gold Contributor III
Posts: 1,597
Registered: ‎12-06-2010

Re: Pausing, Skips take 5 full seconds after button push.

Message 1195 of 1,198
(706 Views)

There should be some help with the next update.

3rdscreennamE
Contributor
Contributor
Posts: 1
Registered: ‎07-01-2021

Re: Sept 2020 Fios DVR and Guide Update

Message 1196 of 1,198
(681 Views)

Verizon has made many changes. Not one of them benefit the customer. Who comes up with these ridiculous changes.  Right now a new issue. For the past 4 days this upgrade promotion consumes your whole screen. You can not even scroll down to see what they are trying to upgrade. You can not even turn your tv off this is crazy. The only way to get my tv back is reboot and wait. I've talked to 3 agents. First one lied and told me everything is ok. The second one had no clue what I was talking about and wasted a lot of time. The third one seemed like he know what he was talking about. He sent me to settings and I removed promotions. It worked for me 1 day. What is going on?. This only happens to my brand new smart tv. Makes you Wonder what they are trying to get you to upgrade.

 

talby1027
Contributor
Contributor
Posts: 4
Registered: ‎06-18-2017

Re: Pausing, Skips take 5 full seconds after button push.

Message 1197 of 1,198
(601 Views)

When is the next update coming out?

Southern2356
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎10-09-2020

Re: Pausing, Skips take 5 full seconds after button push.

Message 1198 of 1,198
(350 Views)

Bye bye cable box. Cut the cord and dropped off my equipment Saturday. The only thing I am missing about you right now is your clock.

 

I don't miss your slow, unusable guide at all.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title