06-28-2021 04:43 AM
LOL! Still holding my breath. My contract is up in a month. Lo and behold we'll sign you up for the same plan $20 cheaper...until it's all in my checkout and ends up being $20 more than I pay now. SO the $149 plan will actually cost $208, where as my $169 plan currently cost $183. And for this cost I get an agonizingly slow guide, control, and response.
Thanks but no thanks. If Verizon wants to keep me as a cable customer $149 means $149. Even getting rid of 2 cable boxes I no longer need makes it break even at my current cost and I still have to deal with the super slow interface.
Verizon has made many changes. Not one of them benefit the customer. Who comes up with these ridiculous changes. Right now a new issue. For the past 4 days this upgrade promotion consumes your whole screen. You can not even scroll down to see what they are trying to upgrade. You can not even turn your tv off this is crazy. The only way to get my tv back is reboot and wait. I've talked to 3 agents. First one lied and told me everything is ok. The second one had no clue what I was talking about and wasted a lot of time. The third one seemed like he know what he was talking about. He sent me to settings and I removed promotions. It worked for me 1 day. What is going on?. This only happens to my brand new smart tv. Makes you Wonder what they are trying to get you to upgrade.
08-02-2021 03:23 AM - edited 08-02-2021 03:24 AM
Bye bye cable box. Cut the cord and dropped off my equipment Saturday. The only thing I am missing about you right now is your clock.
I don't miss your slow, unusable guide at all.