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Sept 2020 Fios DVR and Guide Update

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Whiskers19148
Contributor
Contributor
Posts: 1
Registered: ‎12-14-2020

Re: Fios interface Changes Based On Your Feedback!

Message 1081 of 1,199
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Hello!  I am still experiencing lagginess/slowness for pretty much everything related to the onscreen guide -- changing channels, surfing channels, last channel function, On-Demand, etc.


The only thing that works with no issue is the volume button.

Thanks,
Reynold

bristollucy
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎03-13-2018

Re: Fios interface Changes Based On Your Feedback!

Message 1082 of 1,199
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What build is your update?

bristollucy
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎03-13-2018

Re: Fios interface Changes Based On Your Feedback!

Message 1083 of 1,199
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Fear not, you are not alone. Maybe management is planning a Christmas present for suscribers.

Southern2356
Nickel Contributor
Nickel Contributor
Posts: 28
Registered: ‎10-09-2020

Re: Fios interface Changes Based On Your Feedback!

Message 1084 of 1,199
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My reads 7.8

Newguideconcern
Copper Contributor
Copper Contributor
Posts: 13
Registered: ‎10-08-2020

Re: Where are the colors?

Message 1085 of 1,199
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Why can’t we get an answer to this question?

bristollucy
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎03-13-2018

Re: Fios interface Changes Based On Your Feedback!

Message 1086 of 1,199
(862 Views)

I need to check mine. Last update for Southeastern PA is 7.5. But you say it still is awful.

bristollucy
Bronze Contributor I
Bronze Contributor I
Posts: 50
Registered: ‎03-13-2018

Re: Where are the colors?

Message 1087 of 1,199
(863 Views)

Because no one in management cares. We are whistling in the dark. 

UnhappyCamper10
Contributor
Contributor
Posts: 2
Registered: ‎12-15-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 1088 of 1,199
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I can only add to the list of complaints already listed. The new guide is the last straw. Balky, hard to read, seems to "forget" all the settings I enter in a day or two and a host of other things that just add up to just not worth it.

 

I will be cutting the cord shortly.

AGW-1980
Nickel Contributor
Nickel Contributor
Posts: 34
Registered: ‎10-10-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 1089 of 1,199
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APR 7.5 (with some updates) is still the standard in some parts of the country (e.g., here in northern Virginia), according to the Verizon phone techs, while APR 7.8 is already in use in other parts of the country.  I don't know why.

The_Vin_Man
Contributor
Contributor
Posts: 1
Registered: ‎06-23-2018

Re: Fios interface Changes Based On Your Feedback!

Message 1090 of 1,199
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When using the remote, the response time is very slow and sluggish when (Surfing channels, inputting a channel (it will not add or skip channel digits), pressing the power on/off button, pressing the guide/options/info/exit buttons, and switching Favorites! Also, when viewing a DVR show the rewind and forward buttons take forever to perform their tasks. All these functions exhibit a very noticable delay that is extremely annoying. I checked to see what release I had and it is (APR-7.5). Is there another download version that fixes these functions???

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