Sept 2020 Fios DVR and Guide Update

SOLVED
Reply
Highlighted
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎03-25-2012

How to get live tv to show in corner of guide?

Message 11 of 947
(3,857 Views)

Before the recent update, when viewing the guide you could see the live channel you were currently watching in the upper left corner while you searched the guide for something better to watch. 

The guide no longer displays the live video and instead shows a picture of a program on whichever channel you happen to be on as you scroll through the guide. Is there a way to get this feature setting turned  back on? I cant seem to find a way to get it Working again. 

Highlighted
Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎06-11-2015

Re: How to get live tv to show in corner of guide?

Message 12 of 947
(3,851 Views)

I miss that PIP box as well. Maybe this will get someone's attention: FIOS ADVERTISERS We can't see the ads for your products any longer when perusing the guide during commercials. You know that's when a lot of people go to the guide. When a commercial comes on. I know I do.

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎09-24-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 13 of 947
(3,812 Views)

As if things weren't difficult enough this year, they go and remove the color-coding. My brain hurts trying to find something to watch. I might just curl up and die now

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎09-24-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 14 of 947
(3,810 Views)

This is the worst guide ever. You can’t view the channel playing while searching other stations. You can’t see the channel number on the line when searching the guide. When changing channels there is a lag time. 
please take a look and try to fix this. 
when are you going to fix starttv. Periodically it freezes up. This has been going on at least a month. 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎09-24-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 15 of 947
(3,797 Views)

Agreed...This update is complete garbage! 

Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎09-24-2020

Re: How to get live tv to show in corner of guide?

Message 16 of 947
(3,795 Views)

This feature is very missed!  This new update is just horrible all around! 

Highlighted
Contributor
Contributor
Posts: 1
Registered: ‎09-24-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 17 of 947
(3,794 Views)

Absolutely horrible!!!!


when Skipping ahead and backwards, The overlay shows that you skipped.  I KNOW I DID, I PRESSED THE BUTTON!  This ruins DVRing sports especially.  In addition to that avorrlay, it overlays the show info.  IThat ruins DVRing sports too.

 

Now pressing up o my shows info for the show I’m watching.  That’s what the info button is for.   I want to scroll through the guide while watching like before.

 

the main guide no longer give the small picture of current program.  Instead, it plays behind the guide. Which has no use.

 

Highlighted
Contributor
Contributor
Posts: 5
Registered: ‎01-22-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 18 of 947
(3,742 Views)

Very much dislike:

1. No chaptering!  This makes watching a DVR'd show ridiculous at times.  When trying to  pick up in the middle of a show, it takes twice as long to find the spot you left off later in the program since you either need to FF and watch it to see where to stop, or set your skip to 5 minutes, and then using the skip to skip commercials becomes unusable.  

2.  Color coding needs to return, especially since you have crammed so much into the guide it is impossible to quickly scan anymore.

3.  The bottom frame is too large.

4.  Where is the current show frame when viewing the guide?  Really would like that back.

5.  Remote responsiveness is ridiculous.  We have replaced all of the batteries in all of our remotes and it did nothing.  Constantly getting a channel we don't want because some of the numbers we have pressed do not register.  And, it takes twice as long to change the channel.

 

Highlighted
Copper Contributor
Copper Contributor
Posts: 9
Registered: ‎03-25-2012

Re: How to get live tv to show in corner of guide?

Message 19 of 947
(3,733 Views)

I wonder if since the text is so small and hard to read on the new guide that they thought having a picture would be better? 

Alot of people I talked to would rather have less channels show on the guide page that you can actually read and have live video of what you are currently watching. 

 

Highlighted
Contributor
Contributor
Posts: 4
Registered: ‎09-21-2020

Re: Sept 2020 Fios DVR and Guide Update

Message 20 of 947
(3,704 Views)

Yeah, changing channels (the most fundamental of all television features!) has become incredibly slow.  Even after tweaking all the options to shut off Now and Next, etc., there is a ridiculous delay.

 

I don't understand why it is so hard for Verizon to prioritize this; in the "olden days" it was never an issue to change channels quickly with the arrows, having nothing but a simple channel display in the corner.  If more information was needed, one could always push the info button!

 

The changes to the guide also slow everything down and provide nothing useful in return.  It has only become harder to read.  May I propose adding a "simple and fast" option in the future to prioritize speed and readability over everything else, since apparently all these fancy features come with huge latency as an overhead?

 

It's a bit melodramatic, but I'm probably going to cancel my television service over this if nothing changes.  Like most people, I was on the fence anyway.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.