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Service Mess Up

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Crystal2012
Contributor
Contributor
Posts: 3
Registered: ‎06-13-2012

Service Mess Up

Message 1 of 3
(558 Views)

For the past month my service had this issue, it's fixed now, but I wonder if anyone else had this issue.

 

Sometimes I am watching TV or online, and suddenly a message appears on my screen "Channel Not Subscribed" and the following webpage appeared (http://noaccess.verzion.net/noaccess/). All websites were being redirected to that webpage, my home phone service through Verizon was completely working without an issue. On all my set top boxes, and all channels that message appeared, widgets and all online features were not working either. I know my bill was completely paid, too. Around two or three hours later, the internet service would restore it's self, and the channels started working around 30 minutes. Recently, I reset my system and have not had this issue since.

 

Anyone else have this issue?

 

 

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Service Mess Up

Message 2 of 3
(525 Views)

That's odd that all of this was happening all at once. Are you still having trouble with the service? Please reply back to let us know if further help is needed.

Anthony_VZ

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Service Mess Up

Message 2 of 3
(526 Views)

That's odd that all of this was happening all at once. Are you still having trouble with the service? Please reply back to let us know if further help is needed.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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Crystal2012
Contributor
Contributor
Posts: 3
Registered: ‎06-13-2012

Re: Service Mess Up

Message 3 of 3
(491 Views)

The service has been fine, without an issue! 🙂

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