Set-Top Box - Living Room is not responding.
jarda
Newbie

Hi,

I exchanged my set top box recently after Verizon suggested to do so because of changes in channel programming.

Now, whenever I try to set up a recording online, I get the message "Set-Top Box - Living Room is not responding.". I tried to unplug and replug the set top box, no change.

I tried to search for solutions and at least some of these solutions seem to require some changes in setup / address mapping. Is there a way how to resolve this issue?

Thank you!

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Re: Set-Top Box - Living Room is not responding.
walt178
Specialist - Level 3

Try the "Fix FIOS TV issues" and the "Auto-fix MRDVR Issues"  in Menu>>Customer Support>>In Home Agent.