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Set-Top Box - Living Room is not responding.

Set-Top Box - Living Room is not responding.

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Contributor jarda
Contributor
Posts: 1
Registered: ‎04-03-2013
Message 1 of 2
(457 Views)

Hi,

 

I exchanged my set top box recently after Verizon suggested to do so because of changes in channel programming.

 

Now, whenever I try to set up a recording online, I get the message "Set-Top Box - Living Room is not responding.". I tried to unplug and replug the set top box, no change.

 

I tried to search for solutions and at least some of these solutions seem to require some changes in setup / address mapping. Is there a way how to resolve this issue?

 

Thank you!

1 REPLY 1
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012
Message 2 of 2
(409 Views)

Try the "Fix FIOS TV issues" and the "Auto-fix MRDVR Issues"  in Menu>>Customer Support>>In Home Agent.

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