Set Top Box Resets
lrwomack
Enthusiast - Level 2

For the last 3 months we have been experiencing sporadic  STB resets across the house. The first time Verizon replaced the ONT, and Internet Router, as the Internet was dropping out as well. That fixed the internet part of it. The second service call Verizon replaced the outside Fios Terminal Box. Each time it would fix the problem for about a week and then it would return. Now it is only happening on the mrdvr and is now proceeded by a "No Signal" message. Needless to say it always seems to do it when the show is just getting good. HELP.

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Re: Set Top Box Resets
lrwomack
Enthusiast - Level 2

New mrdvr on order will let you know in a couple of weeks if it solved the problem.

View solution in original post

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Re: Set Top Box Resets
lrwomack
Enthusiast - Level 2

New mrdvr on order will let you know in a couple of weeks if it solved the problem.

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Re: Set Top Box Resets
Telcoguru
Master - Level 1

You might have a low RF signal at the STB that iis causing the STB to reboot.

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Re: Set Top Box Resets
lrwomack
Enthusiast - Level 2

Replacing the older Multi-Room DVR solved the problem.

Thanks Verizon.

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