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Set Top Box randomly reboots

Set Top Box randomly reboots

Copper Contributor cgheffel
Copper Contributor
Posts: 7
Registered: ‎09-23-2011
Message 1 of 2

Over the past couple of weeks, my set top box has begun randomly rebooting while we are trying to watch tv.  It will be fine for a couple of hours, and then it'll just stop.  It'll do it two or three times a night now.  I've tried all of the recommended solutions through the self help process to no avail.  Anyone have any other thoughts?

Gold Contributor IV
Gold Contributor IV
Posts: 1,217
Registered: ‎12-14-2009
Message 2 of 2
Were I in the situation you described I'd ask Verizon for a replacement box. It sounds like yours very well may have some internal failure.
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