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Set top box keeps rebooting

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NexusPlexus
Contributor
Contributor
Posts: 1
Registered: ‎07-11-2018

Re: Set Top Box Keeps Rebooting On Its Own

Message 11 of 45
(9,277 Views)

Ditto. Exactly what Tbh143 and fransley said. About the same time. Hailing from Mechanicsburg, PA. 

disgruntled412
Contributor
Contributor
Posts: 1
Registered: ‎07-11-2018

Re: Set top box keeps rebooting

Message 12 of 45
(9,115 Views)

yup same here. constant crash/reboot, especially on the channel guide screen. 

Machomer
Contributor
Contributor
Posts: 2
Registered: ‎07-11-2018

Re: Set top box keeps rebooting

Message 13 of 45
(9,107 Views)

Exactly--especially the channel guide screen. 

gregorys_6
Contributor
Contributor
Posts: 2
Registered: ‎07-11-2018

Re: Set Top Box Keeps Rebooting On Its Own

Message 14 of 45
(9,214 Views)

Same issue began for us too this evening.  Watched someting on demand, exited to Live TV, hit "guide", and within 1-3 channel up/down clicks, it reboots.  

starabokija
Contributor
Contributor
Posts: 1
Registered: ‎07-11-2018

Re: Set Top Box Keeps Rebooting On Its Own

Message 15 of 45
(9,201 Views)

I’m having the same issue, just started tonight. Does anyone have a resolution? On hold for 30 minutes now waiting to connect to an agent. My  estimated wait time was 3 to 4 hours. That’s seems ridiculous. 

gregorys_6
Contributor
Contributor
Posts: 2
Registered: ‎07-11-2018

Re: Set top box keeps rebooting

Message 16 of 45
(9,099 Views)

We have had the same issue start this evening; especially with Guide and then channel up/down actions.  Even replaced remote batteries to be sure it wasn't an issue with low battery; and the same thing occurs.  Posted on another forum page with similar content in the past, and some posts from today on this same topic.  

Goaler
Contributor
Contributor
Posts: 1
Registered: ‎07-11-2018

Re: DVR BOX REBOOT

Message 17 of 45
(9,003 Views)

This just started happening to my Fios as well tonight, it has already rebooted four times in the last 30 mins

 

ladyofpern
Contributor
Contributor
Posts: 2
Registered: ‎01-10-2012

Re: DVR BOX REBOOT

Message 18 of 45
(9,000 Views)

Yes. Having the same issues. Seems every time we go to the Guide, the DVR box shuts down and has giberish on the display window. This is not happening with our other regular set top box. Hoping to keep it running tonight so I can call tomorrow.

JimKatsios13
Contributor
Contributor
Posts: 3
Registered: ‎07-11-2018

Re: Set Top Box Keeps Rebooting On Its Own

Message 19 of 45
(9,182 Views)

I’ve been on hold now for 1 hour and 3 minutes. This is ridiculous!!

sirtag
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎02-01-2011

Re: Set Top Box Keeps Rebooting On Its Own

Message 20 of 45
(9,119 Views)

Same here . . . happening on all tvs. Was sitting on hold until Verizon disconnected me. For the money this costs, the service is horrible. Bad enough that I might need to go back to Comcast!!!

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