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Set top-box not found with FIOS Mobile app (iPad) error_user_not_in_viper error code: 307

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RMB20837
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Registered: ‎11-09-2014

Set top-box not found with FIOS Mobile app (iPad) error_user_not_in_viper error code: 307

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After an automated update to my set-top box, it can no longer be detected by the FIOS Mobile app. I get error messages that say that there is no set-top box associated with my account.
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