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Showtime Anytime login problem

Showtime Anytime login problem

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Contributor
Contributor
Posts: 4
Registered: ‎01-26-2013
Message 1 of 10
(12,196 Views)

I can't login to showtime anytime even though I have a Showtime subscription.  The service errors out with "To watch videos, you will need to subscribe to Showtime"

9 REPLIES 9
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Contributor
Contributor
Posts: 1
Registered: ‎01-26-2013
Message 2 of 10
(12,173 Views)

I logged a ticket requrest for this exact same problem {edited for privacy}.  Has anyone replied to this yet from Verizon?

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Contributor
Contributor
Posts: 4
Registered: ‎01-26-2013
Message 3 of 10
(12,167 Views)

no one has yet 😕

Contributor
Contributor
Posts: 4
Registered: ‎01-26-2013
Message 4 of 10
(12,128 Views)

I did get ahold of tech support on twitter, they opened a ticket.

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Contributor
Contributor
Posts: 4
Registered: ‎01-26-2013
Message 5 of 10
(12,081 Views)

hey they fixed it.

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Contributor
Contributor
Posts: 1
Registered: ‎02-09-2013
Message 6 of 10
(11,837 Views)

I just started having this problem today.  I can't log in to HBO or Cinemax either.

Has anyone found a solution. Tehc support is completely unhelpful.

 

Thanks,

Rich

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Contributor
Contributor
Posts: 1
Registered: ‎07-15-2013
Message 7 of 10
(11,021 Views)
 
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Contributor
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Posts: 1
Registered: ‎07-15-2013
Message 8 of 10
(10,988 Views)
What is the solution, it is not recgnizing my subscription to showtime anywhere or hbo go
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Contributor
Contributor
Posts: 1
Registered: ‎03-27-2015
Message 9 of 10
(8,013 Views)

Experiencing same problem currently with all premium channels.

 

System tells me "Invalide Affiliate"

 

Tech support claims they have NEVER heard of this and created ticket.

 

24/48 hrs for resolution.

 

Maybe they should check their forums?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 10 of 10
(7,987 Views)

REMEMBER TO LOGOFF THE FIOS webpage first. Also the new sigon process, that goes to Verizon Wireless, could be fouling up some logons.  My general advise for these servces follows:

 

A bunch of things lead to problems loging into HBO GO and many other Online Channel sites.

 

  • You must get HBO (or whatever channel you are trying to use) from Verizon
  • At least the first time you may first have to sign out of the Verizon site.  It gets confused easily.
  • You must allow third party cookies
  • You must be running Flash, Flash must be allowed to store info for third parties.
  • You must not have your Browser options set to delete Information when exiting Browser.  Flash takes this as deleting information when exiting a site.

The general way it works is for you to go to HBO GO site.  Ask to look at something and it switches in a FRAME pointing to VERIZON and you signin. Verizon stores some information in flash and returns. That information must still be there so that HBO accepts you as authorized

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