×

Switch Account

ShowtimeAnytime give me error codes

ShowtimeAnytime give me error codes

Reply
Contributor Phyvee
Contributor
Posts: 3
Registered: ‎12-09-2012
Message 1 of 6
(3,322 Views)

I like to watch programs at another location when I am traveling.  My home account is Verizon FIOS and I have the movie channels paid for.  When I am away from home, my provider is Time Warner Cable.  My home account enables me to watch Showtime programs online via ShowtimeAnytime.com, but I keep getting error messages after I sign in.

 

I sign in (after downloading and enabling Widevine player) and everything goes well.  I click PLAY on the episode I want to watch, but keep getting an error code that says, The content you want to watch is unavailable at this time.  Try back later."  This has been happening for two months, even since I began trying to watch ShowtimeAnytime.  HBOGo works just fine.

 

I use the latest Firefox version.  My cache and temporary internet files are always cleared.  I have tried this while disabling my firewall, disabling my antivirus, allowing all cookies, but the same message comes up.

 

I have corresponded with ShowtimeAnytime's technicians and they are **bleep**.  They offer very specific times to discuss the problem and then don't show up for our appointment.  Verizon should be on this matter, but the advice they gave me was to contact ShowtimeAnytime.

 

Does anyone out there have ideas of how to resolve this matter?

5 REPLIES 5
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 2 of 6
(3,218 Views)

Sorry to hear about the troubles with your service. Have you tried using Internet Explorer?

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor Phyvee
Contributor
Posts: 3
Registered: ‎12-09-2012
Message 3 of 6
(3,130 Views)

I did not know you replied.  Yes.  I have tried IE.  I have tried Chrome.  It is now the end of January and I am still getting the same errors and no one at showtimeanytime helps. 

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,220
Registered: ‎02-24-2011
Message 4 of 6
(3,105 Views)

So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 722
Registered: ‎01-06-2011
Message 5 of 6
(3,052 Views)

Phyvee,

 

 

We sent you a message on our private support board to assist you and we did not receive a response.  Please repost the issue if you are still experiencing a problem so that we may assist you. 

 

Tonya C.

Employee Employee
Employee
Posts: 3,186
Registered: ‎04-10-2013
Message 6 of 6
(2,967 Views)

We haven't heard from you on your Privat Support case. We hope you were able to find a resolution.

 

If  you require further assistance, feel free to make a new post so that we may assist you. We are always available to provide you with support.

 

Thanks,

Denise_VZ

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.