Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

Signing in online to tnt.tv

Reply
puneesh
Contributor
Contributor
Posts: 1
Registered: ‎06-20-2012

Signing in online to tnt.tv

Message 1 of 5
(1,672 Views)

I'm a new Verizon Fios customer for over 2 months now and can sign in to my account online but when I go to TNT.TV and it asks me to sign in to my cable provider to watch show episodes I put in my login information and it tells me that I have to subscribe to Fios TV. I do have Fios TV so why isn't it accepting my login??

4 REPLIES 4
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Signing in online to tnt.tv

Message 2 of 5
(1,670 Views)

With FiOS you have to activate your account before it will let you sign in to the online tv features, and "usually" even after you activate, there is a 24 - 48 hour period before it's active for online tv viewing. 

 

SO   if you haven't activated, that will be your first step, and you do so at http://activate.verizon.net

 

after it is done, try the tnt.tv and let us know how it works. 

 

ALSO you can access most of the fios tv online features @ www.verizon.com/fiostvonline

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Signing in online to tnt.tv

Message 3 of 5
(1,651 Views)

@Hubrisnxs wrote:

With FiOS you have to activate your account before it will let you sign in to the online tv features, and "usually" even after you activate, there is a 24 - 48 hour period before it's active for online tv viewing. 

 

SO   if you haven't activated, that will be your first step, and you do so at http://activate.verizon.net

 

after it is done, try the tnt.tv and let us know how it works. 

 

@ALSO you can access most of the fios tv online features @ www.verizon.com/fiostvonline


Hubrinsmxs, the OP says he log into his account "..." I put in my login information..." so clearly they have already "activated" his account.  Since they've had FiOS TV for "over two months" it is likely another problem.

 

So, for the OP:  A couple of thoughts:

 

- Are you logging into your "my verizon" account and using your primary account profile, or a subaccount?  If it's a subaccount, then there is a checkbox to give the subaccount FiOS TV online access that probably need to be checked for the subaccount. 

- If you're using your main account make sure session cookies and first-party cookies are allowed, Then log out, close the browser, and then clear your cookies.  See if the TV online page works when you click on the TNT link on that page.  It should bring up the TNT page and automatically unlock the TNT online.  I had problems with cookies and clearing them fixed the problem.

 

PJL
Gold Contributor V
Gold Contributor V
Posts: 2,069
Registered: ‎08-07-2008

Re: Signing in online to tnt.tv

Message 4 of 5
(1,647 Views)

An a last suggestion for the OP:

 

- If these don't work, contact Verizon support.  I recommend the chat function -- it works better.

 

(This wonderful web site would not let me edit my prior reply.  It just kept saying there was an HTML error.)

Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Signing in online to tnt.tv

Message 5 of 5
(1,644 Views)

It is possible to have a .com ID and a .NET ID

 

one lets you look at your bill (.com) and it is not linked to your .net which causes problems when accessing online tv content.

 

That is where the activation comes in, when you go through that (for me at least) I got a message that I had TWO id's it told me what the other ID was, and then it began linking them together.   once they were linked I was able to access all the online stuff.

 

 

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.