Slow set top response

Reply
Highlighted
Contributor
Contributor
Posts: 2
Registered: ‎11-30-2014

Slow set top response

Message 1 of 2
(391 Views)

The response time from my remote to set top box is slow.  Very often long pauses.  Can take 5-15 seconds to get any response.  Only is bad on main box.  Do I need a new box or remote or both.

1 REPLY 1
Highlighted
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,910
Registered: ‎11-04-2008

Re: Slow set top response

Message 2 of 2
(363 Views)

What model STB do you have?

Have you tried reboting it from support menu?


If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.