Some HD Channels breaking up and freezing

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Bronze Contributor I
Bronze Contributor I
Posts: 66
Registered: ‎01-04-2011

Some HD Channels breaking up and freezing

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This only started recently some stations HD only, when you switch to them get color blocks and the audio cuts in an out and if left on long enough the picture will freeze and you get a message the channel's currently unavailable with a code,I have reset the box back to default several times and it still does it,2 known stations are History HD and Anlmal Planet HD

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Contributor
Contributor
Posts: 1
Registered: ‎08-16-2011

Re: Some HD Channels breaking up and freezing

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I have the same thing happening to me...only on certain HD channels, its been happening for awhile. Also my fios internet seems to cut in and out. Maybe its a fiber issue?

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Contributor
Contributor
Posts: 1
Registered: ‎08-16-2011

Re: Some HD Channels breaking up and freezing

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I'm having the same issue.  At first I thought it might have been HDMI cable issue as I have a pretty long run but other devices such as my Apple TV and PS3 work just fine as do most HD channels.  Bad set top box?  I'm going to try to exchange mine tomorrow

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Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,759
Registered: ‎05-22-2010

Re: Some HD Channels breaking up and freezing

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@robbiecarman wrote:

I'm having the same issue.  At first I thought it might have been HDMI cable issue as I have a pretty long run but other devices such as my Apple TV and PS3 work just fine as do most HD channels.  Bad set top box?  I'm going to try to exchange mine tomorrow



Could be STB, but may well be bad coax or bad splitters.  Particularly if the splitter is unable to carry all frequencies. 

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎09-23-2013

Re: Some HD Channels breaking up and freezing

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I have this problem also ... fixed it by cleaning connections to a spliter

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Moderator Moderator
Moderator
Posts: 10,243
Registered: ‎03-18-2013

Re: Some HD Channels breaking up and freezing

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As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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