Some Widgets not working
kvelling1
Contributor - Level 1

For the past week or so, some of the Widgets fail to show up or 'load'.  Happens on both STBs (one = SD; one = DVR)

In particular (at least the only one I'm interested in) the WeatherBug Widget to not show any information --just shows a 'blank' when scrolling through the various Widgets; and of course the selected zip code information never displays.

In SE PA north of Philly.

Is this a VZ problem or is it a fault with my STB's and/or router and/or ONT?

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Re: Some Widgets not working
VZ_Kim
Contributor - Level 2

hi kvelling

Were u able to get your widgets working? If not try unplugging the power to the boxes and let them reset. If you're still having issues, let me know.

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Re: Some Widgets not working
kvelling1
Contributor - Level 1

Not sure what the problem was.  We were away for a few days and during that time the power apparently went out.  When we return all was well again --so I guess the associated cold re-boot cured whatever  was the problem was.

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Re: Some Widgets not working
NancyB3
Newbie

Hi -

We are having the same problem with the widgets - they load on the top of the screen but are blank.

What suggestions do you have?

Thanks

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