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Some issues since new FiOS IMG

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bbithead
Contributor
Contributor
Posts: 4
Registered: ‎09-29-2011

Some issues since new FiOS IMG

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The new FiOS IMG (version 1.9 I think it is?) is nice, but the colors used make it harder to read, especially at a distance.  Have a 26" LCD in bedroom, used to be able to read the IMG and Guide fine, new one is harder to read.  Also, more importantly, ever since new IMG, many many times while watching things from the Multi-room DVR (500GB newer one), there are sound gaps during the playback, 3-10 seconds long.  I'm sure this is not a new feature, so I hope it can be fixed.

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Anthony_VZ
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 3,216
Registered: ‎02-24-2011

Re: Some issues since new FiOS IMG

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The color changes would be a perfect candidate for the Verizon Idea Exchange. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.

 

About the sound drop out, this is a signal disruption. Unscrew the coax from the wall to the set top box from both ends. Make sure the center pin is straight and has no corrosion then screw back in. If you are still having troubles, please send me a private message.

Anthony_VZ

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