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Some recorded shows won't play back on 6416

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Contributor
Contributor
Posts: 3
Registered: ‎01-27-2010

Re: Some recorded shows won't play back on 6416

Message 61 of 84
(4,530 Views)

Having the same problem... some shows will not play after being recorded, it has happen to 4 different shows now.

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Silver Contributor III
Silver Contributor III
Posts: 402
Registered: ‎07-07-2010

Re: Some recorded shows won't play back on 6416

Message 62 of 84
(4,509 Views)

This is a problem for me to... Just installed about 4 weeks ago. Welcome to hell!!!!

The excuse of "Program/network wasn't available"??? Get real. Even an old VCR will just record the snow.

I didn't know this was a big deal until I read these posts. Or I would have remembered the information you guys are listing here. Now I guess I will have to schedule redundant recordings for important shows I don't want to miss, maybe with my old VCR and antenna too....

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Bronze Contributor II
Bronze Contributor II
Posts: 106
Registered: ‎02-15-2009

Re: Some recorded shows won't play back on 6416

Message 63 of 84
(4,459 Views)

It has happened to me several times as well.  When it has happened, I noticed it would keep happening at least once or twice a week.  The last few times this happened, I did a hard reboot of the stb and then it did not seem to happen again for weeks, so maybe the reboot is the solution to this, as well as numerable other issues. 

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Some recorded shows won't play back on 6416

Message 64 of 84
(4,408 Views)

the issue happens for a couple reasons.   one is a glitch in verizon's firmware, and that is being updated right now.  it's a slow roll so expect over the next couple months to get 1.8 software.   the second reasons is if the program is unavailable or becomes unavailable during the time it is recording, it will do the same thing.     

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-06-2010

Re: Some recorded shows won't play back on 6416

Message 65 of 84
(4,387 Views)

Hubrisnxs

 

Did Verizon finally admit the problem to you and told you it would be fixed in firmware 1.8?

 

Thanks

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Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Some recorded shows won't play back on 6416

Message 66 of 84
(4,378 Views)

well a rep said that those were the two reasons, and that 1.8 was supposed to fix it.  so how reliable that rep was.... well.......

 

take it with a grain of salt I guess, but that was the word I heard.

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎01-06-2010

Re: Some recorded shows won't play back on 6416

Message 67 of 84
(4,358 Views)

Ok thanks

 

Just have to wait and see

 

This is so unacceptable, problem occured in December, 7+ months of lost shows! Just had another show flake out today!

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Contributor
Contributor
Posts: 7
Registered: ‎07-23-2010

Re: Some recorded shows won't play back on 6416

Message 68 of 84
(4,345 Views)

Ugh.

 

Just got FiOS installed yesterday, recorded my first show today, and taaadaaa... a problem already.

 

Like others have said, I hit play on a recorded show and it just goes right back to live tv. I had Cablevision for 10 years before yesterday, and while it did suck it many (MANY) ways, it never once did anything like this.

 

FiOS people... if you're listening... fixing this sometime soon would be nice.

 

- brand new FiOS customer who was hoping to no longer experience annoying crap like this.

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Silver Contributor III
Silver Contributor III
Posts: 402
Registered: ‎07-07-2010

Re: Some recorded shows won't play back on 6416

Message 69 of 84
(4,305 Views)

Ok here's some more for the datalogging of failed recordings:

 

Thursday July 8, 2010 8pm ABC - "Wipeout" - 60 minutes

   No play at all, just returns to live programming

 

Thursday July 22, 2010 8pm ABC - "Wipeout"  - 60 minutes

   Plays back entire 60 minutes but......

   Plays with stutters and a 10 second black screen near the beginning

   Status indication (pause box) shows 10 minutes left at start of program, and 0 minutes left after 10 minutes of playback.

 

Both dates were set to also record Fox (So You think You can Dance) at 9pm

 

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Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎06-28-2009

Re: Some recorded shows won't play back on 6416

Message 70 of 84
(3,554 Views)

6416-2

release 1.7.1

Burn Notice

USA HD channel 550

8/28/10

South Jersey


As far as I can remember, this is the second time that this has happened.

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