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Son pressed tv remote causing large black rectangle

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Contributor
Contributor
Posts: 2
Registered: ‎01-17-2009

Son pressed tv remote causing large black rectangle

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Apparently while lounging on the couch, my son pressed some combination of buttons on a Phillips TV remote, causing a large black rectangle to appear on our Fios screen.  Does anyone have any suggestions as to what magic combination of buttons we can press to get our full picture back?  My husband is trying to figure it out by himself and I fear for his sanity -- and our 12 year olds' life. 😉 

 

Thanks in advance.

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Copper Contributor
Copper Contributor
Posts: 15
Registered: ‎12-09-2008

Re: Son pressed tv remote causing large black rectangle

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Sounds like the closed captioning feature. Try to set it to off, it's in the FIOS box's menus somewhere.

 

Contributor
Contributor
Posts: 2
Registered: ‎01-17-2009

Re: Son pressed tv remote causing large black rectangle

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Thanks.  Of course the big black box cover all the menu text, but well keep checking.
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: Son pressed tv remote causing large black rectangle

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Press the star key on the remote should take care of that if its not that then go ahead and check the TV remote as well...You stated TV remote were you talking about the fios remote or the actual TV remote check both
Message Edited by Techman28 on 01-19-2009 08:49 AM
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