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Sony 4K Projector Won't Work with FIOS TV One box

Sony 4K Projector Won't Work with FIOS TV One box

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Contributor Philly215
Contributor
Posts: 2
Registered: ‎07-28-2019
Message 1 of 5
(894 Views)

Sony VPL 295es native 4K projector won't work with new FIOS TV one box.  I connected the box directly to the projector and cannot get a picture to display. 

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Silver Contributor IV Silver Contributor IV
Silver Contributor IV
Posts: 393
Registered: ‎12-06-2010
Message 2 of 5
(856 Views)

Is the box setup to display 4K out? How long is HDMI cable to projector? Is projector setup to accept any input resolution? Have you checked output of box with another TV to make sure it's working?

Contributor CM2
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Posts: 1
Registered: ‎07-28-2019
Message 3 of 5
(842 Views)

I use a firewire adapter coming out of my phone going to a projector.  Always worked fine but now I am getting 

CONTENT RESTRICTIONS

Capturing a video stream is not permitted.  To resume streaming, disable video capture.   

I think they block the signal from streaming out so you cant record the content on an external device.   I tunes does this even if you buy a movie, it can't be played on a projector.  I think they are doing the same thing.  

Contributor Philly215
Contributor
Posts: 2
Registered: ‎07-28-2019
Message 4 of 5
(811 Views)

I checked all of the things you suggested, but for some reason, the signal from the set top box will not display.  However, when I route the TV One box signal through my 4k compatible receiver...voilà!!   IT'S ALIVE!!!  For some reason, the projector prefers the signal from the receiver.

 

Thanks for helping me solve this mystery.

Contributor MikeK8
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Posts: 1
Registered: ‎01-15-2020
Message 5 of 5
(68 Views)

I am having the same problem with my Sony VPL385es projector. However, my Denon receiver is older and isn’t 4K compatible so routing the HDMI through my receiver won’t help get a 4K video image. I spoke with Sony customer support and they suggested getting an EDIT Emulator. I got one made by gofanco on Amazon for $65 and my HDMI is routed through it to the projector. I have an optical cable connected from the FIOS box to the receiver for audio. I get a video image now but in the video settings on the FIOS box it will only accept 1080p and when I try to select 2160p I get the following error “Unable to change to the selected video format, it may not be supported on this TV or can not be changed at this time”

 

Before I try investing in a 4K compatible receiver and routing the HDMI through it, can someone who this solution worked for please tell me if you’re able to select 2160p in the video settings on the FIOS box or only 1080p. Thanks

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